Terms and Conditions of Sale, and Terms of Use

These Terms and Conditions of Sale should be read and construed in conjunction with Terms of Use of this website, and Privacy Policy where appropriate.

The technical steps required to create the contract between you and us are as follows:

(1) You place the order for your goods on this website by pressing the confirm order button at the end of the checkout process. You will be guided through the process of placing an order by a series of simple instructions on the Website. You are able to correct errors on your order up to the point at which you click on ‘place order’ on the final page of our ordering process.

(2) We will send to you an order acknowledgement email detailing the goods you have ordered. This is not an order confirmation or order acceptance from Shrinking Violet Designs.

(3) Order acceptance and the completion of the contract between you and us will take place on the despatch to you of the goods ordered unless we have notified you that we do not accept your order, or you have cancelled it. Goods are therefore at your Risk from this point onwards.

We may not be able to accept your order for one or more of the following reasons:
- The goods you ordered being unavailable from stock;
- Our inability to obtain authorisation for your payment;
- The identification of a pricing or goods description error;
- You not meeting the eligibility to order criteria set out in the Terms of Use.

We do not file details of your order for you to subsequently access direct on this website, and therefore, please print out these terms and conditions and the order acknowledgement for your own records. If you wish to obtain specific details of your previous orders please contact us.
We will inform you as soon as possible if the goods you have ordered are not available by emailing you.

We aim to despatch all orders placed before 3pm the same day. Your goods should be delivered to you within 3-5 working days, but unfortunately we cannot guarantee this. Orders placed later than 3pm, at weekends or bank holidays may take slightly longer to arrive with you.

We charge delivery on all international orders. This charge will be added automatically at checkout.

Your country may also charge import duty and/or tax, and as the buyer (or importer) you are responsible for paying any of these additional costs. These are outside our control and do vary from country to country. You will be able to gain information about any additional charges by contacting your customs office.

We want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items. In compliance with European Distance Selling Regulations, we allow you to cancel your purchase within seven days of receiving the goods.

To avail of this cooling-off-period, please package the goods securely and send it to us at our returns address on or before the seventh working day after the date that the item was delivered to you. When we have received and checked your return, a full refund will be given and issued direct to your card. Please be aware that the length of time before the credit shows on your account will vary according to your card issuer.

Please note that unless your item is faulty or has been delivered to you in error, your right to return does NOT apply to goods which are not returned to us in a saleable condition or if you have ordered the goods from a non-member state of the European Union. They must not exhibit signs of wear, and should have all original tags and packaging reasonably in place. Please, therefore, be careful when trying goods on – remove make up, perfumes or deodorants that will leave marks on the garment.

In the unlikely event that the goods you receive are either not what you ordered or are in some way faulty, please contact us to get a returns authorisation code and return it to us. On this form, you will need to state the reason the goods are being returned and whether you would prefer replacement goods or a refund. The decision as to whether or not goods are faulty is entirely at our discretion. If returned goods are not, in our reasonable opinion, faulty, we reserve the right to charge you a reasonable fee to cover postage, packing and handling if you wish us to return the goods to you again.

Please note we are unable to process refunds from the business premises or the company’s registered office.
Returns Address: Shrinking Violet Designs, 50 Tumulus Road, Brighton BN2 8FS


Waiver: No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.

Survival: Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.

Entire agreement : These Conditions govern our relationship with you. Any changes to these Conditions must be in writing and signed by both parties. In this way, we can avoid any problems surrounding what Shrinking Violet Designs you are expected to do. You confirm that, in agreeing to accept the Conditions, you have not relied on any representation save insofar as the same has expressly been made a term of these Conditions and you agree that you shall have no remedy in respect of any representation. Nothing in this Clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of the Conditions.

We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website (see date of version at the bottom) and it is your responsibility to read the Conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.

Third Party Rights: the parties to this contract do not intend that any term of the Conditions shall be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person that is not a party to it.

These terms and conditions do not affect your legal rights.

Version: 5/2017

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Terms of Use

These terms of use form the basis upon which you are entitled to access this website.
Please read this page carefully. If you do not agree with the contents of this statement, do not utilise this website.

Intellectual property rights
Unless otherwise acknowledged by us, all proprietary and other intellectual property rights (including any copyright, trade mark, design right and database right) in this website, belong to us.

We grant to you, a non-exclusive, royalty free licence to access this website from a single computer at any one time, subject to these terms of use.

Contributions to this website 
Where you are invited to submit or make any voluntary contribution to this website (including any text, photographs, graphics, video or audio) you agree that by submitting such contribution, you grant to us a perpetual, royalty-free, non-exclusive, sub-licensable right and license to: use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, play and exercise all copyright and publicity rights with respect to your contribution on a worldwide basis to incorporate your contribution in other works in any media now known or later developed for the full term of any rights that may exist in your contribution.

If you do not want to grant to us the rights set out above, please do not submit your contribution to this website.
By submitting your contribution to this website, you warrant that your contribution:
- is your own original work and that you have the right to make it available to us;
- is not defamatory; and
- does not infringe any law.

You agree to indemnify us against all legal fees, damages and other expenses that may be incurred by us as a result of your breach of the above warranty.

You also agree to waive any moral rights in your contribution for the purposes of its submission to and publication on this website and the purposes specified above.

For the avoidance of doubt you shall not, without our prior written consent, be entitled to:
- copy, adapt, store or distribute this website;
- redistribute or resell this website;
- make any attempt whatsoever to reverse compile, re-engineer, hack or crack any part of this website;
- utilise this website in a manner, which is not strictly in accordance with accepted internet usage standards and protocols.

Links to this website by you
Any implied licence to access this website or its content by way of hypertext link, deep-linking, tagging or framing is explicitly revoked.

No party (including you) shall be entitled (nor shall you assist others) to set up links from any third party websites to this website, unless the said links are made directly to the home page of this website.

Third party links
This website contains hypertext links to third party websites. Such hypertext links are provided for reference purposes only.

We do not control or operate these websites, and shall not be responsible for their content, whatever that might be.

The inclusion of any hypertext links within this website shall not under any circumstances imply any such endorsement by us of the material on any such websites being linked too.

Password/account security
You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. We shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

This website is provided "as is" and on an "as available" basis without any representations of any kind of warranty made (whether express or implied by law), including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

In no event shall we be liable (whether in contract or tort (including negligence or breach of statutory duty) or otherwise) for any losses or damage sustained and arising out of or in connection with use of this website including, without limitation, loss of profits, loss of data or loss of goodwill (in all these cases whether direct or indirect) nor any indirect, consequential or special loss.

We do not warrant that the functions contained in this website will be uninterrupted or error free, that defects will be corrected, or that this website or the server that makes it available are free of viruses or bugs

We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from this website.

We do not seek to exclude liability for death or personal injury.

Accuracy of content
We have taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all goods have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. All prices are displayed inclusive of VAT. Packaging may vary from that shown. The dimensions given are approximate only. We have made every effort to display as accurately as possible the colours of our goods that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the goods on delivery. To the extent permitted by applicable law, we disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website.          

Jurisdiction and choice of law
These terms of use shall be governed by the laws of England and you shall submit to the exclusive jurisdiction of the English courts.

If any of these terms are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and effect and continue to be binding and enforceable.

Use of this website from outside of UK
Unless otherwise specified, the materials on this website are directed solely at those who access this website from the United Kingdom.

We make no representation that any goods referred to on this website are appropriate for use in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.

Terms and Conditions of Sale
Should you intend to purchase goods from us, please read Terms and Conditions of Sale and our Privacy Policy (together the “Conditions”) before placing an order.

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